There was a time where retail was an art. The balance between being welcoming, helpful, and knowledgeable, as well as knowing when to just simply ‘sit back’ and let the customer do their thing was a trainable skill that strong retailers put time and money into whilst training their employees.
Why are online retailers so prominent? Well, perhaps, because the in-person retail experience has mostly gone to s$&t!
Please keep it real, with actual personal anecdotes. I will delete any obvious self promotions and/or sponsored BS. My fellow Froogalism followers, who are very savvy, will also call you out.
Which retailers deserve real acknowledgement for being amazing at what they do and are really worth the trip and/or the premium? Any retailer of any size and any location are wholeheartedly welcome as mentions.
I am looking to create a post about the best ‘service directed’ retailers, and I’m hoping for lots of feedback here.
Thanks for your feedback.