REVIEW: Rogers Internet Security
Online internet security is important. Many internet service providers offer free online internet security services. Rogers internet security, for example, includes things like free anti-virus protection, a firewall, and anti-spyware. Does this service offer the protection that you need? Are you saving money by using a free service?
In our first (of, I hope, many more to come) user submitted review, Rick details his experience while using this service. You might be surprised. Thanks for submitting, Rick. Keep them coming.
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Hello Froogalism,
My most recent purchase was a Toshiba computer that I had to get to replace my old Dell computer that was ruined by a virus. I had been using the Rogers (one of Canada’s biggest internet providers) “online protection” service which includes anti-virus, firewall, anti-spyware and such. Supposedly, it offered full protection. Somehow I caught the “Katusha” virus. The Rogers online protection caught the virus, but only after it had allowed the virus to destroy my System32 files. Well, it was time for a new computer anyway, but I would advise anyone using the Rogers Online Protection software to
switch to something else. I was using it because it was free, but I understand there are better anti-virus software out there that are also free – Avast, AVG, etc. I’ve installed Kaspersky on this new computer (I paid $29 for it).
So there you go – Rogers Online Protection does not offer the protection you may think it does. That’s my experience, at the very least.
By the way, not terribly happy with this Toshiba notebook. My fault – should have checked it over more before I bought it. It only has 2 USB ports – BOTH on the left side! No SD card reader for this model. The speakers are complete garbage, but I have a cable that plugs into my stereo, so the speakers are no longer a problem. The i3 processor
does provide a noticeably improved performance, so that is nice.
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Thanks again for your post, Rick. While no anti-virus software will do the trick every time, I think it is safe to say that it is wise to do your research before committing to anything (i.e. internet security) that is so vitally important. Consumer Reports is, perhaps, my favourite and most trusted source of finding value in what I buy. They do publish reports on internet security programs. You can either subscribe online or go to your local library to read the reviews for free.
Check out MORE REVIEW HERE!
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Rogers Internet Security is by far the worst security program you could ever place on your computer. Not only does it NOT protect the system, it slows it down. It wastes resources and causes nothing but headaches. I have fixed hundreds of machines in my days and the most commonly infected ones where the ones using garbage like this. Machines were infected with worms, dangerous malware and etc which any half ass AV could have easily prevented. I rate this 1 star just so that way it would reduce this outrageous 5 stars the author rated it
Thanks for your reply, Lindsay. The ratings at the bottom of this post are post ratings, not product ratings. In light of what the original article stated, you seem to reinforce the idea that Rogers Internet Security is not a recommended product. I thank you for your additional input about the product.
froogalist
I’ve just wasted an afternoon on the phone with a treefull of “help desk agents” from Rogers.
A couple days ago I tried to login to my Rogers homepage but Firefox informed me there was a problem with the security certificate so I called them up. I was assured that allowing an exception would take care of the issue and I would still be secure.
Today I tried to login to find a message about unusal activity (turns out we were victim of a trojan)and I’d have to reset my password. Eventually I was informed that Rogers does not support Firefox.
I deleted browser history, cookies etc. Opened IE (which I feel is still full of security holes). Went to the login page and, again, “There is a problem with this certificate…”.Even though their homepage, after logging in ‘securely’, that the HTTPS of their pages are a lie, there is no security certificate whatsoever after the login page itself.
Rogers does not care about your, or their, security….just pay your bill.
Thanks the_nthian,
It seems that there are many things to consider regarding internet security. You are one of a number of posters that have commented regarding the value of Rogers Internet Security. Thanks for the update.
Cheers,
froogalism